Frequently Asked Questions
Everything you need to know about our high-performance men's grooming products.
Are your products made with natural and organic ingredients?
Yes, we use the highest quality natural and organic ingredients. Our formulas are free from sulfates, parabens, phthalates, synthetic dyes, and petrochemicals.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Do you offer a satisfaction guarantee?
We stand behind our products 100%. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund, no questions asked.
Are Brickell products tested on animals?
Absolutely not. We are a cruelty-free brand and never test our products or ingredients on animals.
Can I use your products if I have sensitive skin?
Yes, our products are designed to be gentle yet effective. We offer many unscented options and use soothing ingredients like aloe vera and jojoba to minimize irritation.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay.